If you wish to return/replace an item, you can call our customer service team on +975-17611533, +975-77131319. Our team will process your return/replace issue and call you back.
You can return the item on:
ZALA.BT
Flat No.4, Pema Apartment
Babesa Expressway, Thimphu
Remember to return/replace you item within 24 hours from the time of delivery.
1. I want to sell my items on Zala.bt. Who do I get in touch with?
2. What are the different modes of payment available?
3. How can I check my order status?
4. My account is not confirmed what to do?
5. How long will it take for my order to arrive after I make payment?
6. What are your shipping options?
7. Do you ship internationally?
8. What are the shipping costs?
9. How can I change or cancel my order?